The role of agencies when it comes to AI
Gemma Spinks, director of Spinks Creative, explores how AI is changing the marketing game – and why organisations still need creative partners who know how to play it.
If a picture’s worth a thousand words, these ones scream.
WWF Denmark’s latest campaign, The Hidden Cost, is a gutsy, gorgeous reminder that consumerism has consequences – and that AI can be a damn effective mirror when used with intention.
Crafted by Danish creative Nikolaj Lykke Viborg, this is the first WWF campaign of its kind: visuals generated entirely by AI (yes, including ChatGPT prompts). No Photoshop. No retouching. No pixel-perfect tinkering. Just pure, cold machine output… that hits you straight in the gut.
Can a machine make you feel something real? Are we mistaking the speed of creation for the strength of an idea?
Slap bang in the middle of the AI era, do brands still need creative agencies?
Spoiler: they do. More than ever.
Let’s talk about the campaign first
The concept is simple – but savage. Familiar consumer goods are juxtaposed with the hidden environmental damage they cause.
- A takeaway coffee cup, overlaid with the eyes of a displaced jaguar.
- A lipstick tube, bleeding into a deforested landscape.
- A plastic packet, shadowed by a dead seabird.
Each image links modern consumption to the ecological trauma we rarely see. It’s haunting. It’s beautiful. And crucially – it’s shareable.
This is the kind of creative that slaps you mid-scroll. It doesn’t whisper, it roars.
The message? What you buy affects what survives.

AI: The secret weapon (when used well)
Now let’s talk about the very clever elephant in the room: AI.
This campaign wasn’t made in a glossy agency studio. No post-production wizardry. No crew. Just one creative and the world’s most powerful tools.
But that doesn’t mean it was easy. It means the thinking did the heavy lifting.
This is where agencies should be thinking about how they use AI. Using AI doesn’t make you innovative. Using it intentionally does.
Agencies should treat AI as a creative companion, not a creative replacement. It’s there to sharpen thinking, stress-test ideas, and speed up execution. But if it’s doing all the heavy lifting, you’ve skipped the strategy.
Best practice means using AI to inform, not perform. Research faster? Absolutely. Mock up three options instead of one? Go for it. But final outputs should always be shaped by human insight, taste and experience.
Let’s talk ethics
The Hidden Cost isn’t a tech flex. It’s a system critique.
WWF used machine-made visuals to show the destruction caused by humankind on our planet. That irony is the point. AI wasn’t just a tool – it was the medium and the message.
It forces the question: If a machine can show us the damage we’re doing better than we can, are we even paying attention anymore?
It’s uncomfortable. It’s meant to be.
And it’s why we take ethical use seriously. Best practice? Use AI to enhance human thinking, not replace it. Strategy still matters. Originality still matters. And when AI becomes the crutch, not the catalyst, the work suffers. Your brand becomes beige. Your campaigns are forgettable.
The future isn’t AI-only. It’s AI plus taste, judgment and actual craft.
So, what do we think?
We’re not sitting on the sidelines. At SCHQ, we’ve been fusing AI with strategy for over a year.
We’ve created campaign concepts, content plans and visual mockups in record time – without losing the human touch. Because strategy still needs guts. Messaging still needs nuance. And design still needs a soul.
That’s what AI can’t do on its own.
One final thought: creativity with consequence
The Hidden Cost isn’t just a brilliant bit of creative. It’s a lesson in how to use AI with purpose, in how to provoke without preaching, and in how to tell stories that leave a mark.
It proves that the tools have changed, but the job hasn’t:
Make people feel.
Make people care.
Make people act.
So next time someone says AI’s killing creativity? Tell them agencies aren’t going anywhere. We’re just working smarter – and when AI works with us, the results speak for themselves.
The best creative agencies aren’t just here to make things look good. We’re here to ask better questions. To help brands say the right thing, in the right way, at the right time. To make sure the work lands, not just lives on a content calendar.
So, if you’re a marketing leader wondering whether it’s worth working with an agency in an AI world, ask yourself this:
Do you want more content, or more impact?
Because if it’s the latter, you don’t just need tools. You need a team that knows what to do with them.

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