Ahead of Halloween, a global study conducted by email service provider, Mailjet, reveals engagement for this year’s spook fest is peaking around the second season of hit Netflix show, Stranger Things.
Conducted via a series of direct marketing tests using Halloween themed content among Mailjet’s database of over 25,000 subscribers, research found that engagement, measured by email open rate, was 74% higher where Stranger Things was directly mentioned in the subject line.
In the UK a more modest but notable bump of 10% was measured across some 1,335 respondents, with over a quarter of respondents (27%) opening messages promising content relating to the show, proving its transatlantic appeal.
Despite this, Halloween itself remains a very US based calendar event. Simply by inviting the subscriber base to ‘Celebrate Halloween with us’, a brand can achieve a 68% increase in open rates for its US based marketing effort. By contrast, open rates dropped by at least a 7% across Europe (UK, France, Germany and Spain) using the same tactic.
Pumpkin spice and all things nice
One brand that has managed to excite both UK and US consumers is Starbucks. As the brand re-introduces its line of pumpkin spiced beverages, tests carried out in the UK prove the value of seasonal product marketing with email open rates rising 10% in instances where the popular flavouring is mentioned.
In the US, email subject lines mentioning pumpkin spice generated the highest open rate, a staggering 90% higher than the open rate for a regular email sent around the same time to the regional subscriber base of 11,000 respondents.
Josie Scotchmer, UK marketing manager at Mailjet comments, “It’s easy to assume the success Starbucks sees is testament simply to the quality of the product but this overlooks the marketing effort behind the scenes. Starbucks has a brand personality that comes through in every email, with content integrated across every channel. As a matter of best practice, tailoring your content in this way and being responsive to what engagement rates are telling you is essential in keeping your brand relevant and appreciated.”
Don’t ‘trick’ your subscribers
Of course, what works in one market can have scary consequences in another. The data re-enforces marketing superstition around Halloween in Europe as drops in engagement were universal in Spain and Germany with Halloween themed content.
Looking at the results thematically, many of the poorer engagement levels are from content related to perhaps the least popular aspect of Halloween – trick or treat. Even in the US, fewer than a quarter (24%) of respondents chose to take a look at an email pertaining to the childhood activity. This dips to just 19% in the UK.
On the other hand, the research suggests consumers are receptive to Christmas content this early in the year. By combining festive themes of both Halloween and Christmas, in particular, playing off the cult film ‘Nightmare before Christmas’, open rates rose to 25% in the UK and 28% in the US.
Scotchmer concludes, “Taking your marketing in a new direction to jump on growing seasonal opportunities such as Halloween can be a daunting process. Audiences are fluid and trends change. Keeping up with their likes and dislikes means not only paying attention to insights your direct marketing provides, but being able to spot the moment it’s time to change tack accordingly – this is where automation enables the marketer to react far more quickly than ever before.”
The research was conducted using a segment of Mailjet’s proprietary database consisting of 25,000 recipients across the UK, US, France, Spain and Germany.