Simon Cowell donates £1m Marks & Spencer advert fee to charity
Britain’s Got Talent creator, Simon Cowell, has agreed to waive his £1 million fee for starring in Marks & Spencer TV adverts in exchange for the retailer [...]
Retail
The impact of coronavirus on retail – threat or opportunity?
The Government’s shutdown of all non-essential retailing on March 23, 2020, in response to the threat from the coronavirus, has sent shockwaves through the retail industry. [...]
Retail is dying – long live retail!
If you look at the news headlines, you may end up forming a gloomy picture of the state of retail. Right now, around 16 high street shops are closing every day in the UK. In [...]
Why We Need to Get Super Slick on Retail User Data
To keep up with the Amazons of the world, every retailer needs to get better at using customer data – but not all of us have the budget of a retail giant. By being agile, [...]
How voice search is impacting customer experience in retail
Swift innovation by tech giants has moved voice-activated virtual assistants including Google Home and Amazon Echo into our homes almost overnight. According to research by [...]
Disappearing discounts – will there be blood?
Increasing pressure on UK retailers to be more transparent in their pricing has seen promotional activity drop to its lowest level for around a decade. For the retailers and [...]
Q&A: How retailers can succeed online
What are the most important things retailers should consider when trying to move their business online? Moving a business online can be a big task for a retailer to [...]
Q&A: How to develop longterm customer loyalty
How important is it that traditional retailers evolve their communication strategy? For decades, the majority of brands have been [...]
Websites and apps are more influential than word of mouth
Retail websites and apps are driving both consumer awareness and sales for retailers across all sectors in the UK, according to Criteo’s “The Shopper Story 2017” [...]
Social strategies to maximise sales in the run up to Black Friday
UK retail sales have held up surprisingly well this year, despite uncertainty around the ongoing Brexit negotiations. Ben Brettell, senior economist at Hargreaves Lansdown, [...]